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Getting Started
Assysta.ai is an AI-powered support platform that combines screen sharing, video/audio AI assistance, and VOIP calling to deliver expert help instantly — for customer support, education, healthcare, HR, and sales teams.
Most customers are live within 30 minutes. Add a single JavaScript snippet to your website and your AI support widget is active. No complex integrations required to get started.
No. Assysta is designed for non-technical teams. The setup wizard guides you through connecting your knowledge base and customizing your AI in minutes.
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Features & Capabilities
When a user shares their screen, Assysta AI processes the visual content in real-time, identifies what the user is seeing, and provides annotated guidance with pointers and highlights directly on their screen — all in under 100ms.
Yes. Assysta includes enterprise-grade VOIP with AI-enhanced audio, automatic transcription, real-time AI responses during calls, and seamless escalation to human agents with full call context.
Assysta supports 40+ languages for chat, voice, and video — including English, Spanish, French, German, Hindi, Arabic, Chinese, Japanese, Portuguese, and more.
You upload your documents, FAQs, or connect your help center. Assysta AI indexes this content and uses Retrieval-Augmented Generation (RAG) to provide accurate answers grounded in your specific knowledge base — never hallucinating.
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Pricing & Plans
Yes. All plans include a 14-day free trial with full access to all features. No credit card required to start.
Yes. You can upgrade, downgrade, or cancel your plan at any time. Upgrades take effect immediately. Downgrades take effect at the end of your billing period.
Yes. Annual billing saves 20% compared to monthly billing on all plans. Enterprise customers can negotiate custom multi-year pricing.
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Security & Compliance
Yes. Assysta offers a HIPAA-compliant configuration with BAA (Business Associate Agreement), end-to-end encryption, audit logs, and strict data access controls.
No. Your data is never used to train our AI models. All data is isolated per organization and can be deleted on request at any time.
Assysta is SOC 2 Type II certified, GDPR compliant, HIPAA compliant, and ISO 27001 certified. We undergo annual third-party security audits.
Still have questions?
Our support team is available 24/7. Average response time: 4 minutes.